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Privacy Policy

Effective Date: July 23, 2026

1. Introduction

Mason Capital Group LLC ("Mason Capital Group," "MCG," "we," "us," or "our") is a real estate brokerage, property management, development, and advisory firm serving Northwest Arkansas. We respect your privacy and are committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit masoncapitalgroup.com (the "Site"), interact with our forms and live chat, subscribe to our communications, or otherwise engage with our services. It also describes the choices and rights available to you regarding your information.

By using the Site or otherwise providing information to us, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with the terms of this policy, please do not use the Site.

This Privacy Policy should be read together with our Cookie Policy, which provides additional detail about the specific cookies and similar technologies used on the Site.

2. Information We Collect

We collect information in three general ways: information you provide directly to us, information collected automatically as you use the Site, and information related to property searches conducted through our IDX-powered listing tools.

2.1 Information You Provide Directly

We collect information you voluntarily provide when you:

  • Complete a contact, inquiry, or lead-generation form on the Site (for example, name, email address, phone number, mailing address, and the content of your message)
  • Engage with our live chat service, including the messages you send and any contact information you provide during that conversation
  • Sign up for our newsletter or other email communications
  • Request property management, brokerage, development, or advisory services
  • Enter into a transaction or engagement with us, which may include information such as property addresses, financial information relevant to the transaction, entity or ownership information, and other details necessary to facilitate brokerage, management, development, or advisory services
  • Communicate with us by email, phone, or in person

2.2 Information Collected Automatically

When you visit the Site, certain information is collected automatically through your browser and device, including:

  • IP address, browser type and version, device type, operating system, and general geographic location (typically city/region level, derived from IP address)
  • Pages viewed, time spent on pages, referring and exit pages, and click activity
  • Session recording and heatmap tools that capture how visitors interact with and navigate our pages, in order to help us understand usability and improve site design. These tools are configured to mask or exclude sensitive form field inputs and do not capture the content of what you type into form fields.
  • Custom event data related to form submissions and certain on-site interactions, used to understand engagement and troubleshoot functionality

We use this information for analytics and site-improvement purposes only. We do not use session recording, heatmap, or automatically collected data to build advertising profiles, and we do not share this data with ad networks.

2.3 Property Search Data

Our Site includes IDX-powered property search tools that allow you to search active real estate listings drawn from the applicable Multiple Listing Service ("MLS"). When you use these tools, we (and our property search service provider) may collect:

  • Search criteria you enter (such as location, price range, property type, and other filters)
  • Listings you view
  • Properties you save or favorite
  • Saved searches and any alerts you set up in connection with those searches

This information helps us tailor property recommendations, respond to your inquiries more effectively, and improve the search experience. See Section 5 for additional information about how MLS-licensed data is used.

2.4 Cookies and Tracking Technologies

We use cookies and similar technologies to operate the Site, remember preferences, support live chat and property search functionality, protect against spam and abuse, and analyze site usage. We do not use cookies for cross-context behavioral advertising, and we do not use advertising or retargeting pixels on the Site.

For a full description of the categories of cookies we use, their purposes, and how to manage your preferences, please see our Cookie Policy.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To respond to your inquiries and requests for information
  • To send communications you have opted in to receive, such as newsletters, market updates, and listing alerts
  • To facilitate and administer brokerage, property management, development, and advisory transactions and engagements
  • To operate, maintain, and improve the Site, including its functionality, usability, and content
  • To analyze how visitors use the Site so we can improve the user experience
  • To detect, investigate, and prevent fraudulent, unauthorized, or illegal activity, including spam and abuse of our forms and other Site functionality
  • To comply with applicable laws, regulations, industry standards, and legal process, and to enforce our agreements and policies
  • To otherwise carry out purposes disclosed to you at the time information is collected, or with your consent

4. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We also do not share personal information, as that term is defined under applicable state privacy laws, for purposes of cross-context behavioral advertising.

We may disclose your information in the following limited circumstances:

Service Providers. We share information with third-party vendors who perform services on our behalf, under contractual obligations to protect your information and use it only for the purposes we specify. These service providers support functions such as:

  • Website analytics, session recording, and heatmap tools
  • IDX-powered property search functionality
  • Live chat services
  • Email delivery and email marketing platform services
  • Spam and bot-prevention services
  • Website hosting and infrastructure

Legal Requirements. We may disclose information if required to do so by law, subpoena, court order, or other legal process, or if we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

Business Transfers. If Mason Capital Group is involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of all or a portion of its assets, information may be disclosed or transferred as part of that transaction, subject to standard confidentiality arrangements.

With Your Consent. We may share information for other purposes with your consent or at your direction.

5. Property Search and Listing Data

Listing data displayed through our IDX-powered property search tools is licensed from the applicable MLS and/or its participants. This data is provided for your personal, non-commercial use in identifying properties that may be of interest to you, and it may not be reproduced, redistributed, retransmitted, or used for any commercial purpose without the prior written consent of the applicable MLS.

Search activity conducted through these tools — including search criteria, viewed listings, saved searches, and favorited properties — is collected and used as described in Section 2.3 above and is subject to this Privacy Policy as well as any additional terms of use imposed by the applicable MLS governing the display and use of its listing data.

Listing information is believed to be accurate but is not guaranteed and is subject to change, prior sale, or withdrawal without notice.

6. Email Marketing Communications

If you subscribe to our newsletter, market updates, or other email communications, you do so by affirmatively providing your consent (for example, by submitting a signup form). We use a third-party email marketing platform to deliver these communications.

You may unsubscribe from marketing emails at any time by clicking the "unsubscribe" link included in every marketing email we send, or by contacting us at info@masoncapitalgroup.com. We honor opt-out requests within 10 business days of receipt.

In accordance with the CAN-SPAM Act, our marketing emails include our physical business address and a clear mechanism to opt out of future communications:

Mason Capital Group LLC
609 SW 8th Street, 6th Floor
Bentonville, AR 72712

Please note that even after opting out of marketing communications, we may still send you transactional or service-related messages necessary to fulfill an existing engagement or legal obligation.

7. Data Retention

We retain personal information only as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. Our general retention practices are as follows:

  • Contact and inquiry data: retained for the duration of our engagement or relationship with you, plus a reasonable period afterward for recordkeeping, follow-up, and legal or regulatory purposes.
  • Property search data: retained consistent with applicable MLS rules and requirements, and for as long as reasonably necessary to support the search and recommendation functionality described in this policy.
  • Email subscriber data: retained until you unsubscribe, plus a reasonable wind-down period to process the opt-out and update our systems.
  • Transaction and brokerage records: retained as required by applicable real estate licensing laws, recordkeeping regulations, and professional standards.

We will honor reasonable deletion requests as described in Section 9, subject to our legal, contractual, and recordkeeping obligations.

8. Data Security

We implement commercially reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, use, disclosure, alteration, or destruction. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee the absolute security of your information.

9. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including the right to:

  • Request access to the personal information we hold about you
  • Request correction of inaccurate or incomplete information
  • Request deletion of your personal information, subject to certain exceptions
  • Opt out of marketing communications at any time
  • Manage your cookie preferences (see our Cookie Policy)

To exercise any of these rights, please contact us at info@masoncapitalgroup.com. We will respond to verifiable requests within 45 days. We may need to verify your identity before fulfilling certain requests.

10. California Residents — Your Privacy Rights

If you are a California resident, the California Consumer Privacy Act, as amended by the California Privacy Rights Act (collectively, "CCPA"), provides you with specific rights regarding your personal information.

Categories of Personal Information We Collect. In the preceding 12 months, we have collected the following categories of personal information, as defined under the CCPA:

  • Identifiers (name, email address, postal address, phone number, IP address, online identifiers)
  • Commercial information (records of services inquired about or engaged, transaction-related information)
  • Internet or other electronic network activity information (browsing behavior, pages viewed, session recording/heatmap data, search history on our property search tools)
  • Geolocation data (general, IP-based location)
  • Inferences drawn from the above to reflect preferences (for example, property search preferences)

We do not collect or process sensitive categories of personal information (such as Social Security numbers, precise geolocation, or biometric information) through the Site.

Your CCPA Rights. Subject to certain exceptions, California residents have the right to:

  • Know the categories and specific pieces of personal information we have collected, the sources of that information, the purposes for collecting it, and the categories of third parties with whom it is shared
  • Delete personal information we have collected from you
  • Correct inaccurate personal information
  • Opt out of the sale or sharing of personal information — as noted throughout this policy, we do not sell personal information and we do not share personal information for cross-context behavioral advertising purposes
  • Non-discrimination — we will not deny you goods or services, charge different prices, or provide a different level of service because you exercised your CCPA rights

We do not offer financial incentives in exchange for the collection, sale, or sharing of personal information.

Authorized Agents. You may designate an authorized agent to submit a request on your behalf. We may require proof of the agent's authorization and may still require you to verify your own identity directly with us.

Response Timeframe. We will respond to verifiable consumer requests within 45 days of receipt. If additional time is needed, we will notify you of the extension and the reason within the initial 45-day period.

To exercise your CCPA rights, contact us at info@masoncapitalgroup.com.

11. Arkansas Residents — Your Privacy Rights

If you are an Arkansas resident, the Arkansas Data Privacy Act ("APDPA") provides certain rights with respect to your personal data, including the right to opt out of the processing of personal data for purposes of targeted advertising and the sale of personal data.

Mason Capital Group does not engage in targeted advertising and does not sell personal data, as those terms are defined under the APDPA. Because we do not engage in these practices, no opt-out action is currently necessary; however, you may still contact us with any questions or requests regarding your personal data at info@masoncapitalgroup.com, and we will respond consistent with applicable law.

12. Data Breach Notification

In the event of a breach of security compromising unencrypted personal information, Mason Capital Group will provide notification in accordance with the Arkansas Personal Information Protection Act (Ark. Code Ann. § 4-110-101 et seq.) and other applicable state breach notification laws. Notification will be provided without unreasonable delay, and in no event later than 45 days after discovery of the breach, unless a shorter period is required by applicable law or a longer period is permitted for law enforcement purposes. If a breach affects 1,000 or more Arkansas residents, we will also notify the Arkansas Attorney General as required by law.

13. Children's and Minors' Privacy

The Site is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13, consistent with the Children's Online Privacy Protection Act ("COPPA"). The Site is also not directed at, and is not intended for use by, minors under the age of 18.

We comply with applicable federal and state laws regarding the privacy of minors, including the Arkansas Children and Teens' Online Privacy Protection Act. If we become aware that we have inadvertently collected personal information from a child or minor in violation of applicable law, we will take reasonable steps to promptly delete that information. If you believe we may have collected information from a child or minor, please contact us at info@masoncapitalgroup.com.

14. Fair Housing and Non-Discrimination

Mason Capital Group is committed to equal access to housing and full compliance with the federal Fair Housing Act and applicable Arkansas fair housing laws. Personal information collected through the Site is never used to discriminate against, steer, or filter opportunities for any individual on the basis of race, color, religion, sex, national origin, familial status, disability, or any other characteristic protected under federal or Arkansas fair housing law. Our property search tools and marketing practices are designed and operated consistent with this commitment.

15. Third-Party Links

The Site may contain links to third-party websites, including MLS-sourced property detail pages, social media platforms, or other resources. This Privacy Policy applies only to the Site and does not extend to third-party websites. We are not responsible for the privacy practices or content of any third-party websites, and we encourage you to review the privacy policies of any third-party site you visit.

16. Do Not Sell or Share My Personal Information

Mason Capital Group affirmatively states: we do not sell personal information, and we do not share personal information for purposes of cross-context behavioral advertising. Our Site does not use retargeting pixels, advertising pixels, or similar cross-site advertising technologies. Because we do not engage in these practices, no "Do Not Sell or Share My Personal Information" opt-out link is required; however, we remain available at info@masoncapitalgroup.com to answer any questions about our data practices.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will revise the "Effective Date" at the top of this policy. We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your information. Your continued use of the Site after any changes constitutes your acceptance of the updated policy.

18. Contact Us

If you have questions, comments, or requests regarding this Privacy Policy or our data practices, please contact us at:

Mason Capital Group LLC
609 SW 8th Street, 6th Floor
Bentonville, AR 72712
Email: info@masoncapitalgroup.com
Website: masoncapitalgroup.com


This Privacy Policy was last updated on July 23, 2026. This document does not constitute legal advice. Consult with a qualified attorney for legal guidance specific to your situation.

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